Item lock: protection from accidental sales
Lock an item you want to keep so it can’t be sold, disenchanted, deleted or traded by accident. How to lock, unlock, and what a locked item can still do.
An item you don’t want to lose can be locked. A locked item can’t be sold, disenchanted, salvaged, deleted, listed on the auction, traded, put in the guild bank or staked in a duel — one at a time or in bulk. It shows a small golden lock in the corner of its slot.
How to lock and unlock
- Item window — the “🔒 Lock” button at the top, next to “💬 To chat”. The same on PC and phone.
- On PC — Alt + click on the slot locks or unlocks without the window.
- Select mode — “🔒 Lock (N)” locks all selected equipment at once; if only locked items are selected, it becomes “🔓 Unlock (N)”.
- Unlock — “🔓 Unlock” on the golden strip in the item window. One tap, no confirmation: selling, deleting and disenchanting already have their own.
The lock is stored on the server, in the item itself: it’s the same on every device.
What can be locked
Only things you can wear: weapons, off-hands, armor, cloaks, jewelry, relics. In your bag, on your hero, in the Hero Bank and in the Shared Chest. Bags, junk, quest items, materials, consumables and scrolls can’t be locked.
What you can do with a locked item
| You can | You can’t |
|---|---|
| equip and unequip it | sell it to the merchant |
| enchant and sharpen it | disenchant or salvage it |
| put it in your Hero Bank and take it back | delete it |
| put it in the Shared Chest (your other hero gets it locked) | list it on the auction |
| mail it to your own hero, if it isn’t personal | mail it to someone else |
| — | trade it, put it in the guild bank, stake it |
The lock travels with the item: to the bank, the chest, a letter to yourself, an overflowing bag and the Hero Token.
In bulk
“Sell selected” at the shop, “Select all”, “Select → Sell / Delete / Disenchant” skip locked items and tell you how many were skipped. At the shop a locked item is shown with its lock but can’t be selected.
FAQ
I locked an item and I’m deleting the hero — what happens to it?
The game warns you how many locked items the hero has. A deleted hero can be restored for 30 days; if not restored, the items are gone with the hero.
Why can’t I lock a starter item I’m wearing?
The very first starter items don’t have a server record yet. Unequip the item — it gets a record and can be locked.
Read next
Personal items: what you can and can’t do
Gear of green quality and up becomes personal when you get it: what you can do with it, why it can’t be passed on, crafted items and 2 hours to pass group loot.
Merchant buyback: undo a sale
Sold the wrong thing? For a day it waits on the “↺ Buyback” tab: same price, the same item with enchants and sharpening, your last 30 sales.
The Merchant: what to buy and what you get for selling
The Merchant’s shop: supplies at a ×2.5 markup, up to 200 per purchase, bags, repairs and the prices the Merchant pays for your items and materials.
Shared Chest: storage for every hero on your account
One chest for all your heroes: what goes in, how to pass an item to an alt, filters and the log, crafting straight from the chest.